When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Onsite Service[1], and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support, help is there when you need it—so you can get back to work.
Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.
Our support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person.
| Service type | Next Business Day |
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| Number of years | 3 year(s) |
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| On-site support | Yes |
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| Compatibility | ProBook 640 G2/G3/G4 ProBook 645 G4 ProBook 650 G2/G3/G4 ProBook 655 G3 |
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| HP segment | Business, Enterprise |
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| Support type | Onsite repair |
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| Place of service | Onsite |
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| Warranty coverage | In warranty |
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| Coverage details | Standard workdays - 9 hours |
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| Duration | 3 years |
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| Response time | Next business day response |
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| Service method | Onsite repair |
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| Additional information | Excludes external monitor |
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| Care Pack type | Electronic |
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| Coverage period (months) | 36 |
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| Warranty type | S |
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| UNSPSC-code | 81111812 |
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Detailed Specifications